Providing good service is key to the survival of a service business. Maintaining good relations with a client helps your business improve its standing with the client. It also helps differentiate your business in the eyes of the client.
Definition
Client relations is the art of managing a business relationship with a client. For a service business, good management of client relations is a key to developing and maintaining business.
Methods
Maintain good client relations by communicating clearly with clients. Provide clients with constant reports to update them about the status of their project. A business should meet and exceed the expectations of the client.
Benefits
One key benefit from good client relations is that clients will give your business repeat assignments. As well, satisfied clients are more likely to recommend your business to others, which might generate more business. Additional assignments will help your business generate more revenues.
