Tuesday, December 29, 2015

Write A Great Business Apology Letter

Business associates don't always get along.


When something happens between you and a co-worker or between you and a boss that is unpleasant, you might be left with a bad feeling. Even a small argument over nothing important can affect the overall climate of your work environment. To help makes things right and restore your working life to normal, you can write the person a good business apology letter to express your regret over how things turned out or what happened.


Instructions


1. Format your letter. Use an easy-to-read font, such as Georgia or Times New Roman, and 10 to 12 point front. Also, use 1-inch margins and high-quality paper. A business apology letter should always be typed, not hand-written.


2. Address the person by name. Make it clear who the letter is to with a professional greeting. Use the name you are most likely to call the person during a regular business day.


3. Apologize first thing. Before you get into anything else, offer your apologies. Tell the person you are sincerely sorry for what happened or how things turned out, as well as for any problems or inconveniences the situation could have caused.


4. Explain why the situation turned out the way it did. This should be a carefully worded explanation that offers a concrete reason for what happened. For example, you might explain that you have been under a lot of stress and took it out on your co-worker.


5. Tell the person how you plan to fix the issue if necessary. For example, if you, in the heat of the moment, brought your boss into the dispute, explain that you plan to tell the boss that you overreacted and that there is no issue.


6. Say you're sorry again before closing the letter. Explain that you hope things can get back to normal and that you won't let it happen again. Sign your name at the bottom.