Billboards are frequently part of advertising agency campaigns.
The success of an advertising agency often depends on the quality of its customer relations. A client service manager is in charge of keeping customers satisfied and loyal. According to PayScale.com, in 2010 an advertising services client service manager in the United States earned between $38,364 and $66,900 per year.
Job Roles
Extensive communication with clients to accurately assess their needs and fill them is the primary role of a client service manager in an advertising agency. Quickly resolving problems with creative solutions is important. Serving as a liaison between clients and sales personnel is a critical job function.
Skill Requirements
Understanding different advertising mediums and how they contribute to the overall success of campaigns is necessary. Non-linear thinking skills help managers present innovative solutions to clients. Tact and diplomacy facilitate interdepartmental relations.
Preferred Background
A bachelor's degree in sales, marketing, advertising or public relations is desirable. Experience in customer relations is a plus. Background in advertising or public relations is helpful.
