Monday, December 29, 2014

Ethical Issues Running A Business Communication

Business colleagues communicating


Every business needs to impress upon its employees the importance of communicating ethically, whether the communication is between company employees or between company representatives and the outside world. Employees must be honest, fair, sensitive and respectful in communicating with one another and in communicating with customers, vendors and the public.


Dishonesty


Honesty refers to telling the truth in its entirety. Using exaggeration or manipulation seems to be common in business, both in internal communication and external communication. When honesty is compromised, people and businesses can lose credibility and respect.


Gender


Difficulties may result from how a person treats the opposite sex or how a person handles the issue of sexual orientation. For example, if a manager is kind to men but is harsh and impatient with women, there may be complaints. It is important to remember that problems can arise not only from words that people use but also from nonverbal communication.


Religion


A person should keep his religious beliefs to himself, unless he would like to respond to someone's inquiry about religion. An employee should be cautious about displaying religious symbols.


Favoritism


Favoritism refers to unfairly rewarding, assisting or punishing someone, and favoritism can result from inappropriate communication. Employees need to steer clear of communication practices that can lead to accusations of favoritism.